Azaro is designed to offer a seamless and enjoyable shopping experience with a user-friendly interface that makes managing your orders simple and worry-free. Our top priority is to ensure you have a hassle-free shopping experience with complete confidence and peace of mind.

As a multi-vendor platform, all products listed are provided by individual sellers. Please review the descriptions and information for each product before making a purchase.

Azaro Points are our way of thanking you for choosing and shopping with us. These points are credited to your wallet and can be used towards future purchases.

You can earn and increase your Azaro Points in the following ways:

• Earn 1 point for every AED 1.00 spent on Azaro.
• Refer a friend and receive 400 points for each friend who uses your referral code to sign up with Azaro.
• Share our page on your social media profiles to help us expand. You will receive 1,000 points for each time you share our page on different social media platforms. This offer is valid once per customer per platform.

Your unique referral code can be found in your profile dashboard. You will earn 400 points for each friend who uses this code to sign up with Azaro.

The sharing button for social media can be found in your profile dashboard. You will earn 1,000 points each time you share our page on different social media platforms. This offer is valid once per customer per platform.

Azaro Points from purchases will be credited to your wallet after the delivery of your product.

Points from referrals are credited to your wallet instantly when a friend uses your referral code to sign up with Azaro. You will receive 400 points for each referral.

Points from social media shares are credited to your wallet after 24 hours. You will receive 1,000 points for each share on different social media platforms. This offer is valid once per customer per platform.

You can use your Azaro Points during the checkout process. The option to apply your points will be available at that time.

Once you place an order, the seller will be notified and will start processing it. Our fulfillment partner will send a logistics representative to the seller’s store to inspect and collect the item. Upon arrival at our fulfillment facilities, the item will go through packaging and delivery. To ensure a smooth delivery, please verify the accuracy of the address and phone number you provided.

Yes, you will receive a notification at your registered email address when you place an order.

Yes, you will receive a notification at your registered email address when your shipment is dispatched to the final hub and is out for delivery. Ensure that your address and phone number are accurate to facilitate a smooth delivery.

Delivery time depends on the product and your location. However, our goal is to deliver within 1-2 business days.

Yes, you can select the "Leave at my doorstep" option at checkout. Your shipment will be left at your doorstep, and a photo confirmation will be sent to your registered email. Ensure your address and phone number are accurate for a smooth delivery.

We cover all Emirates in the UAE.

Currently, we only deliver within the UAE.

Unfortunately, we do not offer lockers or pick-up points currently.

Products listed on Azaro are provided by third-party sellers. For warranty details and duration, please refer to the seller's warranty terms on the product page. Keep a copy of your invoice for warranty purposes.

If you receive a damaged item, raise a complaint and attach supportive photos. Our team will address your request and resolve any issues. Check your profile dashboard for the history and status of your support requests.

Raise a service request and attach supportive photos. Our team will assist you and provide the seller's contact details for immediate action, if you wish. Keep a copy of your invoice for warranty purposes. Check your profile dashboard for the history and status of your support requests.

Yes, we take your privacy seriously. Please refer to our privacy policy for detailed information.