All our orders are shipped through standard shipping. Concerning the arrival of the parcel at the destination, it usually takes 3-5 business days from the day it gets out for delivery. For those requiring getting the parcel delivered within lesser time, the options for express delivery are available for them with additional fees. As for the dispatch, the orders are given out for delivery within 24-48 hours. It is important to note that the orders being placed on weekends or holidays will be dispatched on the next business day.

When your order is given out for delivery, you will be notified via email along with the order and tracking details that will help you to keep the track of where your parcel has arrived and monitor the progress. The status gets updated with time until you receive the order. Moreover, another way for tracking your order is by logging into your account on website and navigating through the order history section which will help you to locate the parcel. This service is designed to facilitate our customers with the best shopping experience. it’s time to navigate, place order, and track it conveniently.

We do not entertain shipping the items to Post Office Boxes. It is one of the important and foremost parts of our policy to dispatch the orders for shipment to the valid physical addresses to avoid any potential mishap or inconvenience. The item will not be shipped without the proper shipping and billing address. We believe in maintaining the quality of our services which makes us liable to undertake these measures. Delivering at the improper and invalid addresses can lead to the misplacement of the item.

The packages are delivered at the given address. In case, when the deliver partner arrives and you are unavailable to receive the order, you will be notified later via email or message and they will leave a notice for you about the rescheduling of the delivery. You will be then required to connect with our team for the re-delivery. You can also directly contact to the courier service agency through which the order was shipped and confirm the order details to get it delivered again.

Although, we deliver the quality items in their best conditions; however, in case you receive any damaged or defected item, please take the pictures to gather evidence and connect with our customer support team to get the issue resolved promptly. Similarly, if you find any item missing from your order, it is essential to contact our team within the 48 hours since the delivery for us to take action and resolve the issue immediately.

Azaro partners with reputable courier service providers to enhance their shipment services and avoid any potential overhaul. However, in such instances, if the event of courier partner’s failure in delivering the product occurs, our team assumes liability and will work with the courier service to resolve the issue as soon as possible. We offer a refund or replacement for the lost or undelivered packages after closely investigating the issue. It is advisable for the customers to promptly approach courier services provider upon encountering any delivery issue.